• We aim to process and ship all orders within 3–5 business days. Shipping times vary by location and will be calculated at checkout. Once your order has been dispatched, you’ll receive a confirmation email with tracking information.
• Orders Ship out of the UK
• International orders may be subject to customs duties or delays.
• Please ensure your shipping address is correct at the time of purchase. We are not responsible for lost packages due to incorrect address input.
• Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds unless your item arrives damaged or incorrect.
• If there’s an issue with your order, please contact us within 7 days of delivery with clear photos and your order number at info@audreyvuca.net
• If your country isn't listed during checkout, please use the contact form and we will try to make a special order for you!

We respect your privacy. Your personal information is used solely for processing your order and will never be shared or sold. Payments are securely processed through our payment providers and we do not store your card information.